Agency Profile
For nearly a century the Bushby name has been synonymous with excellence in real estate.
Our origins go back to 1914 when George Bushby purchased an existing business from Albert Field. Today brothers Phillip and Mark Bushby, along with Eric Andersen, are proud to carry on the family real estate business, which today specialises in residential, rural and commuter, commercial and rental properties.
Our 2011 evolution into the Bushby Property Group reflects our standing as Northern Tasmania’s most accomplished provider of real estate services and ensures that, as an independent agency, we are firmly focused on continuing to service the people of our community as we have done for almost a hundred years.
Highly skilled real estate professionals, innovative and award-winning business practices, a strong leadership culture, and an ongoing commitment to delivering superior real estate services all combine to underpin the Bushby Property Group as we continue to write an exciting new chapter in the Bushby story.
As the oldest continuously operated family real estate business in Tasmania we have assisted more than 50,000 people in the Launceston community with their real estate needs over the course of nearly 100 years. We’ve built up a level of trust in the community through our ongoing commitment to fair, honest and successful real estate sales and rentals. At Bushby Property Group, we believe in the principle of “Success Built on Trust” – it’s what underpins every one of our achievements.
Awards
One of Tasmania’s most awarded real estate businesses, the Bushby Property Group and its staff have been recognised for their commitment to real estate excellence on a local, state and national level. Since 2009 we have won 12 Real Estate Institute of Tasmania Awards for Excellence, including the prestigious Real Estate Institute of Tasmania Awards for Excellence – Large Agency of the Year award twice, in 2009 and 2011 – reflecting our standing as Tasmania’s premier full-service agency.
We are recognised as the leading property management agency in Tasmania and won the REIT Awards for Excellence Property Management Award in both 2009 and 2010, and were a finalist in the national REIA awards in the same category in 2010 and 2011.
The Bushby Property Group was also honoured with the 2010 Launceston Chamber of Commerce Business Excellence Awards – Innovation in Business Award as recognition for our commitment to innovative, industry-leading marketing initiatives.
The Bushby Way
We are a proudly Tasmanian family business established in 1914. Today, brothers Phillip and Mark Bushby, along with Eric Andersen, are directors of the company, which offers a complete service, incorporating residential, rural and commercial sales as well as residential and commercial property management services.
Boasting a 30-strong team of real estate professionals, featuring the largest property management department in Tasmania, we have the skills, experience and systems in place to effectively manage your property, including a dedicated letting officer and property investment adviser. We have more than 10 sales agents on staff, with a combined experience of over 150 years in the industry.
We also manage the largest furnished portfolio in Tasmania, with an online booking system to enhance the appeal of these properties, helping to deliver effective returns for you.
Committed to training, fostering the skills and talents of our team, as well as the implementation of innovative marketing and communications programs we feel that the Bushby Property Group is the right agent.
Defining Value
Our award-winning property management team has the skills and experience to define the most appropriate value for your rental property. With all the latest market data and trends at our fingertips, utilizing price ranging to ensure your property captures the attention of as wide a market of prospective tenants as possible.
Comparative Rentals
To help you achieve the best possible return on your investment we compare the rental value of similar properties in similar areas – it’s all part of the service we provide.
And if you’re thinking about letting your property fully furnished, we can show you how our Bushby Furnished Stays website bushbystays.com.au can achieve outstanding results by leveraging off the power of the internet to harness potential tenants.
The Bushby Way
Bushby Property Group has the largest property management department in Tasmania, overseeing properties in every Launceston suburb, surrounding areas with a statewide presence, delivering a seamless and comprehensive service to our clients.
Our experienced team can provide expert advice on market trends and help you set the best price for your property based on the latest data. We utilise tools such as price ranging and comparative rentals to help secure the best possible return on your investment.
It’s all part of our mission to ensure you get the right price for your property.
Property Preparation
First impressions are important to maximising your return so it’s vital that your property is looking its best for prospective tenants. Above all, presentation is key, so make sure the house and grounds are neat and tidy. Have the carpets professionally steam cleaned, chimneys cleaned, gardens maintained, and ensure all window coverings, floor coverings, paint work, appliances and light fittings are in good order. Our experienced property management team can then accurately assess your property and establish its rental value based on comparative data and a thorough understanding of local market conditions.
Websites – ours plus others
The Bushby Property Group website has been designed to be easy to navigate and is fully search engine optimised, meaning tenants can find your property quickly and easily.
It features on the first page of both the Google and Bing search engines when prospective tenants search the term ‘Launceston real estate’. With eight out of 10 consumers only clicking through to websites that appear on the first page of search engine results pages, it is critical that we have such a strong presence on the web.
As well, your investment is listed on realestate.com.au – where we are continually ranked number one for hits in Northern Tasmania. Other sites your property is featured on include; domain.com.au; realestateview.com.au; examiner.com.au; thehomepage.com.au; homehound.com, allhomes.com.au; rent.com.au and onthehouse.com.au and for furnished properties bushbystays.com.au
Our dedicated furnished website, Bushbystays.com.au, allows prospective tenants to view furnished properties online and to book and pay for their tenancies on the Internet– greatly enhancing your property’s appeal to the market by ensuring your furnished property is available for rent 24/7.
Signage & QR Codes
At Bushby Property Group we reach prospective tenants via a range of traditional and contemporary promotional channels. We can install a ‘For Rent sign’ at your property, which can be particularly effective in high traffic areas. Other marketing options include the addition of Quick Response (QR) Codes on our signboards. QR codes can be scanned with a smart phone and connect the tenant to the internet site where they can view your listing – it’s just another example of how we lead the pack in promoting your property.
Database
All prospective tenants looking at renting a property are placed on our internal database. This means that when we list a new property on the internet, the prospective tenant will receive an alert advising them of the new listing.
Rental Guide
All properties go into our rental property guide, which is printed daily. The guide is designed to assist prospective tenants looking at property when they come into the Bushby Property Group office.
Rental Brochure
At each property inspection (open home) full colour brochures are provided to help prospective tenants make the important decision about whether to rent the property.
Letting Officer
Bushby Property Group specialises in one-on-one tenant placement thanks to a dedicated Letting Officer, whose role is to assist with all rental enquiries, show properties and match prospective tenants with their rental requirements. This personalised service allows us to conduct daily, supervised inspections and ensures your property is being shown to the most suitable candidates.
The Bushby Way
At Bushby Property Group we continually strive to service the needs of our clients with an innovative communications strategy focused on ensuring accurate, up-to-date information is available to the market so prospective tenants are well informed and therefore empowered participants in the leasing and renting of residential and commercial properties.
Our use of smart phone and web technologies, tenant database and other implementations such as QR Coded signboards, in conjunction with traditional marketing techniques such as brochures and referrals, further reflect the fact that with the Bushby Property Group, your property will receive the right promotion.
Application process
At Bushby Property Group we take the stress out of finding the right tenant for your property by managing the entire application process. Firstly, our experienced team will set the best price range based on comparative rentals and market data to maximise the return on your investment. Variables to consider include the length of tenancy, quality of applications, number of occupants, number of applications, time of year, competing properties, and whether pets are considered or a gardener included.
Then we’ll assess all written applications by completing the necessary identity and credit checks; confirming personal, employment and proof of income details; and verifying personal references. We will conduct interviews with prospective tenants to evaluate their personal situation and outline their responsibilities relating to the rental agreement and care of the property. Of course, you will be consulted every step of the way, you will feel confident we have matched the right tenant to your property.
Tenant placement
We provide a range of specialised lease documents that can be tailored to suit the needs of you and your tenant. For example, you may wish to include a pet agreement or no smoking agreement in the lease. These can be negotiated on an individual basis and included with standard clauses detailing bond lodgement (four times the weekly rent) and a written and photographic condition report.
Rent payment
At Bushby Property Group our policy is to direct debit weekly rental payments from the tenant(s) bank account(s) and we apply zero tolerance to late payments.
Tenant settlement
Upon approval of their application, we provide tenants with a tenant handbook that outlines their role and responsibilities in leasing your property. This ensures that all parties are well aware of their obligations, and we conduct an inspection three months from the commencement of the lease to liaise with the tenant and discuss the care of your property.
The Bushby Way
At Bushby Property Group we support your aim to secure the best return on your investment by effectively managing the application and placement process. This involves setting the right price, based on our extensive knowledge of market conditions in your area, and ensuring the right tenant is selected to lease your property.
As part of our service, we complete all the necessary checks, interviews and inspections to complete your tenant settlement. This service is complemented with lease documents that can be tailored to your situation and ongoing management of rental payments. Our priority is delivering the right results to you.
Legal Obligation
By choosing Bushby Property Group to manage your property, you can rest assured that all your legal obligations will be fulfilled. The company is a member of the Real Estate Institute of Tasmania (REIT) and all property managers are fully accredited and receive regular industry training. This means that we’re on top of our game and can ensure your rental agreement meets all the requirements of the Residential Tenancy Act 1997, Privacy Act 1988 and Anti-Discrimination Act 1998.
Management Documents
Clear communication is the cornerstone of all our client dealings at Bushby Property Group. Prior to taking on the management of your property, you complete a management authority to ensure we fully understand your requirements and can deliver a premium service that suits your needs. In fact, we’re so confident you’ll be pleased with our service that we offer a Guarantee of Service, and if we fail to meet our obligation you’ll receive three months’ free management fees.
Financial Management
We offer a comprehensive financial management service so you can keep track of your investment’s performance without lifting a finger. This includes releasing funds to your nominated bank account within three days of receipt, and sending you a related statement, as well as an end of financial year statement outlining the property income and expenditure.
We can also arrange to have the payment of regular accounts deducted from your rental income as instructed, including council, water and land tax rates; insurance; and gardening and maintenance expenses. At Bushby Property Group we offer a free sales market appraisal by our dedicated and experienced sales agents, and should you need any additional specialist advice, we can put you in touch with people who can help you manage your tax liabilities, leverage depreciation and ensure you have the right insurance to protect your investment.
The Bushby Way
At Bushby Property Group, we tailor our communication to your requirements.
Put simply, we’re good listeners. We understand that as an integral part of our ability to provide you with the best possible professional advice we need to know exactly what you want, and to do this we need to listen to you. Which is why we will consult with you at every step along the path to achieving the successful leasing of your property.
To make sure this happens we are always available. It’s our promise to you that Bushby Property Group will deliver the right communication to you.
Proudly Tasmanian
We are a proudly Tasmanian family business established in 1914. Today, brothers Phillip and Mark Bushby, along with Eric Andersen, are directors of the company, which offers a complete service, incorporating residential, rural and commercial sales as well as residential and commercial property management services.
Boasting a 30-strong team of real estate professionals, featuring the largest property management department in Tasmania, we have the skills, experience and systems in place to effectively manage your property, including a dedicated letting officer and property investment adviser. We have more than 10 sales agents on staff, with a combined experience of over 150 years in the industry.
We also manage the largest fully-furnished portfolio in Tasmania, with an online booking system to enhance the appeal of these properties, helping to deliver effective returns for you.
Delivering a premium service
Bushby Property Group has the largest property management department in Tasmania, overseeing rental properties in every Launceston suburb and surrounding areas, delivering a seamless and comprehensive service to our clients.
Our experienced team can provide expert advice on market trends and help you set the best price for your property based on the latest data. We utilise tools such as price ranging and comparative rentals to help secure the best possible return on your asset. It’s all part of our mission to ensure you get the right price for your property.
Focusing on innovation
We continually strive to service the needs of our clients with an innovative communications strategy focused on ensuring accurate, up-to-date information is available to the market so that prospective tenants are well informed and therefore empowered participants in the leasing and renting of residential and commercial properties.
Our use of smart phone and web technologies, tenant database and other implementations such as QR Coded signboards, in conjunction with traditional marketing techniques such as brochures and referrals, further reflect the fact that with the Bushby Property Group, your property will receive the right promotion.
Getting the result you’re after
We support your aim to secure the best return on your investment by effectively managing the application and placement process. This involves setting the right price, based on our extensive knowledge of market conditions in your area, and ensuring the right tenant is selected to lease your property.
We run all the necessary checks, interviews and inspections to complete your tenant settlement. This service is complemented with lease documents that can be tailored to your situation and ongoing management of rental payments. Our priority is delivering the right results to you.
Protecting your investment
We understand the importance of protecting the value of your investment and strive to do so by providing the right management. We ensure your property is fully maintained by reliable tradespeople and conduct regular inspections to assess its condition. This attention to detail is continued right to the end of the lease, when the property is vacated or you wish to consider your lease renewal options.
Together with providing expert advice on current market conditions and recommending rental pricing reviews, this gives you the peace of mind and confidence to know that your property is in good hands.
Tailoring our communication to your needs
Put simply, we’re good listeners. We understand that as an integral part of our ability to provide you with the best possible professional advice we need to know exactly what you want, and to do this we need to listen to you. This is why we will consult with you at every step along the path to achieving the successful leasing of your property.
To make sure this happens we are always available. It’s our promise to you that Bushby Property Group will deliver the right communication to you.
It’s the Bushby Way
We call it the Bushby Way; that mix of experience, skills and dedication to real estate excellence we’ve been renowned for delivering for almost a century. You’ll know it as a sense of satisfaction when we help you achieve your property dreams – whatever they may be.
Our community
For nearly a century the Bushby Property Group has responded to the needs of the community it serves – we’ve been there during severe economic downturns and periods of social upheaval such as the Great Depression, Launceston’s flood events, and of course both World Wars.
Our support for the community back then is matched by our support for the community today. Since 2005 our community service program has primarily taken the form of an annual fundraiser, where staff members and the organisation itself contribute to a fund that is directed to orginisations in the community.
Some of the organisations we have been able to assist are:
Examiner Newspaper’s Empty Stocking Appeal, The Launceston City Mission, The Salvation Army via the K-Mart Wishing Tree appeal. The Northern Tasmanian Easter Tennis Tournament, The Launceston Football Club, The Greens Beach Golf Club, Trevallyn Tennis Centre, The Tamar Valley Folk Festival, The Academy Gallery – University of Tasmania, Wheels For Will, Scotch Oakburn College, The Australian Red Cross, Mowbray Golf Club Vets The Northern Tasmania Junior Soccer, Bracknell Football Club, The Trevallyn Taste Festival, The Launceston Indoor Sports Arena, Clifford Craig Medical Research, John Glover Society, and the Make-A-Wish Foundation.
Maintenance
At Bushby Property Group we provide a complete property management service that incorporates ongoing repairs and maintenance to your valued investment. We offer a 24-hour emergency service and have a list of dedicated tradespeople to whom we contract when repairs need to be carried out. We arrange all maintenance in accordance with your instructions, paying special attention to any guidelines in place regarding maximum expenditure. It is our priority to ensure all repairs and maintenance are carried out in a timely and professional manner.
Routine inspections
We undertake six-monthly inspections on your behalf to ensure your property is being well looked after, as well as optimising capital growth, with advice on regular and preventative maintenance to avoid higher costs.
Rent review
With access to the latest comparative data and a sound knowledge of current market conditions, our experienced team is well-placed to review and provide advice on your rental pricing strategy. Which includes advise on improvements, to achieve a higher rental return.
Lease Renewal
We will consult with you and seek your instruction on lease renewal 90 days prior to the end of the existing lease – meaning you’ll have time to make the right decision for your own needs.
Vacating
When a decision has been made to vacate the property, we will support and advise the tenant in terms of their responsibilities to ensure the property is returned in the same condition it was at commencement, less fair wear and tear. This includes conducting a complete bond inspection and overseeing the release of final funds held in trust by the Rental Bond Board.
The Bushby Way
At Bushby Property Group we understand the importance of protecting the value of your asset and strive to do so by providing the right management.
As part of our service, we ensure your property is fully maintained by reliable tradespeople and conduct regular inspections to assess its condition. This attention to detail is continued right to the end of the lease, when the property is vacated or you wish to consider your lease renewal options.
Together with providing expert advice on current market conditions and recommending rental pricing reviews, this gives you the peace of mind and confidence to know that your property is in good hands achieving an optimal return.
